Terms and conditions of use
1. General Aspects
The online store www.PentruBar.ro ; kohrconcept.hu ; kohrconcept.es ; kohrconcept.it is managed by:
VIP Horeca Trading SRL (hereinafter SELLER)
CUI: RO27832635
Reg. Com.: J10/1626/2010
Registered office: Str Noua No. 41, Tarian, Romania
Work point: Independentei Street No. 7-9, Oradea, Romania
Bank: OTP Oradea, ING Oradea
Share capital: 200
Phone: +4 0 PENTRUBAR (0 736 878 227)
Whatsapp: +4 0744 295 179
Email: office@pentrubar.ro
By visiting or ordering products from the website, the online store www.PentruBar.ro (hereinafter WEBSHOP), you agree and accept the Terms and Conditions presented below.
This WEBSHOP is intended for legal entities and individuals who have reached the age of 18. Browsing through the webshop, the person declares that he meets these conditions.
We reserve the right to modify the partial or total content of the webshop, without any prior notification
2. Page content
The entire content of the webshop is the property of the seller and is protected by the Copyright Law (OSIM) and the laws regarding the intellectual and industrial property of the site. The use without the written consent of the seller of any graphic, script or text elements is punishable according to the laws in force.
Due to unforeseen errors, the seller does not assume responsibility for printing or display errors, regarding prices, features, images, etc.
The seller reserves the right to cancel the delivery of the products with possible mistakes (price, characteristics) and to notify the customer as soon as possible about the error. In the webshop, the images of the products are presented as an example, and the delivered products may differ from the images in any way.
The products displayed in the webshop are offered within the limit of available stock. The seller cannot guarantee the availability in stock of all the products presented.
The seller is not responsible for possible defects of the products bought from his stores. All responsibility for these defects and the moral damage caused to the customer rests with the producer.
Buyers expressly agree that using this webshop and buying products is at their own risk.
The maximum amount of damages that can be paid by the seller to any customer in case of improper delivery is the amount collected from this customer for that product, delivered in error.
The placing of the order, the automatic e-mail that is sent after receiving the order and the telephone discussions, by e-mail and by any other methods, with the representative of the webshop www.PentruBar.ro do NOT constitute firm acceptance of the order and therefore do not mean conclusion of the contract at a distance. The tax invoice takes the place of a sales-purchase contract.
The prices in the webshop in the RO version are expressed in RON and are displayed GROSS (including VAT).
The "Order Confirmation" received automatically after the order, includes both display methods (both NET and GROSS) and estimates a possible price for shipping by fast courier.
3. Delivery of products
Products will be delivered by fast courier or you can choose to pick up the goods at the seller's workplace in Oradea. Unless otherwise specified, the expenses related to sending the products by courier will be borne by the buyer. The amount of these expenses will be confirmed by phone; by email; or online by the seller's representative, because the shipping fee may differ depending on the weight of the package(s) and the amount of the refund.
Note: for products shipped outside the courier company's coverage area, additional shipping costs may apply, of which you will be notified by phone after placing the order.
4. Payment of products
The products ordered from the websop will be paid either in advance, by bank transfer to the seller's account, based on a proforma fiscal invoice, or cash on delivery to the courier, at the time of receiving the parcel, or online payment with, bank card through the service offered by " EuPlatesc.ro". In the case of advance payment, the products will be sent/delivered only after the seller's bank confirms the existence of the required amount on the account. The seller reserves the right to give the customer the possibility of payment dowould in advance, taking into account factors such as the value of the order, the nature of the products and others.
5. Product quality and return policy
All products sold by the seller meet the national legal provisions in force regarding product quality
The customer has the right to unilaterally terminate the distance contract, within 14 days from the date of receipt of the product/products, without penalties and without citing any reason. In this case, the direct costs of returning the products will fall, according to the law, to the Customer. The customer has the obligation to notify the seller in writing of his intention to return the products, to the e-mail address office@pentrubar.ro
The returned product(s) must be in the same condition in which it was delivered (without signs of wear, scratches, mechanical shocks, etc.), in the original packaging and together with the copy of the documents was accompanied The delivery of the returned products to the seller will be carried out by the same method by which their initial delivery was carried out, with their insurance during the transport period and at the exclusive cost of the buyer. Upon receipt, the integrity and condition of the products will be checked. The seller will return the value of the order (total or partial - in case of non-compliant product(s)) within 14 days from the date of return, by bank transfer or postal order.
Return costs will be borne by the buyer. Transport and insurance costs will not be refunded.
DECLARATION OF CONFORMITY
We, VIP Horeca Trading SRL, with headquarters in Str Noua No. 41, Tarian village, Bihor county, with no. Reg. Com. J05/1626/2010, we assure, guarantee and declare on our own responsibility, according to art. 5 of HG1.022/2002 as the product/service referred to in art. declaration does not endanger life, health, work safety and is in accordance with the declaration from the manufacturer, cor. the legislation in force. The products are labeled in Romanian.
6. Packaging:
Packaging waste is collected in the containers inscribed with the name of the material for which they are intended and manufactured or appropriately inscribed in the following colors: BLUE: paper and cardboard packaging waste, YELLOW: plastic and metal packaging waste, GREEN: glass packaging waste, GRAY: residual waste, which cannot be recycled or composted, BROWN: biodegradable waste.
7. Case of Force Majeure
Except for the cases in which they have not expressly provided otherwise, none of the parties to a concluded contract, which is still in progress, will be responsible for the non-execution on time and/or in an appropriate manner, in whole or in part, of any from the obligations incumbent upon him under the contract, if the non-execution of the respective obligation was caused by a force majeure event.
The party or the legal representative of the party that invokes the event mentioned above is obliged to inform the other, immediately and completely, of its occurrence and to take any measures available to them in order to limit the consequences of the said event.< /p>
The party or the legal representative of the party that invokes the event mentioned above is exempted from this obligation only if the event prevents it from completing it.
If, within 48 hours from the date of its occurrence, the respective event does not cease, each party will have the right to notify the other party of the full termination of this contract without any of them being able to claim other damages to the other .
The party invoking the force majeure event must prove the impossibility of fulfilling the obligations within 48 hours from the date of occurrence of the event.
8. Disputes and final dispositions
Any dispute that may arise between the seller and the buyer, in connection with this document, will first be resolved amicably. If such a solution turns out to be impossible, the solution will fall to the court of the district in which the seller's seat is located.
9. Personal Data Protection Policy - GDPR
The privacy policy has been updated in accordance with GDPR (679/2016)
To continue using our site, you must read and agree to these terms
General information
The pentrubar.ro website belongs to VIP HORECA Trading SRL. This documentt has the role of informing you about the processing of your personal data, in the context of using the pentrubar.ro website. The privacy of your personal data is one of the main concerns of our Website. According to the provisions of the GDPR, pentrubar.ro has the obligation to administer, in safe conditions and only for the specified purposes, the personal data that you provide us about you. The purpose of data collection is stated below.
Categories of personal data processed
If you are a user of the Site, your personal data that you provide directly in the context of using the Site will be processed, such as the data that you provide in the login / contact / questions section / complaints / invoicing / return of goods, etc., to the extent that you contact us in this way, respectively: invoicing data according to the identity card, email address, company name, unique company registration code, billing address / address of delivery of the company for which you are requesting a tax invoice.
Purposes and grounds of processing
If you are a user of the Site, pentrubar.ro processes your personal data as follows:
- - for the delivery of the ordered products.You are not obliged to provide the data, but by your refusal, you will not be able to order products from our website.
- - for marketing activities, respectively for the transmission, by means of remote communication means (e-mail), of commercial communications regarding the products and services offered through the Site.
Grounds: The processing of your data for this purpose is based on your consent, if you choose to provide it.
Providing your data for this purpose is voluntary.The refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you.
- - to resolve complaints, complaints and to monitor traffic and improve your experience offered on the Site.
Grounds: The processing of your data for this purpose is based on the legitimate interest to ensure the proper functioning of the Site, as well as to permanently improve the experience of the Site's visitors, including by solving various comments, questions or complaints .
Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.
According to the Law, you benefit from the right of access, intervention on the data, the right not to be subject to an individual decision. You have the right to object to the processing of personal data concerning you and to request the deletion of the data. To exercise these rights, please contact us at the email address in contact. You are also recognized as having the right to appeal to justice and the supervisory authority.
Duration for which we process your data
As a principle, the website owner will process your personal data for as long as is necessary to achieve the processing purposes mentioned above.
If you withdraw your consent for data processing for marketing purposes, the Website owner will stop processing your personal data for this purpose, without affecting the processing carried out by the Website owner on the basis of the consent expressed by you before of his withdrawal.
Disclosure of personal data
To fulfill the processing purposes, the Website owner discloses your data to partners, to third parties or entities that support the website owner in carrying out the activity through the Website (for example courier companies, IT service providers or to central/local public authorities), in the following exemplary cases listed:
- - for issuing invoices / documents accompanying the goods;
- - for the delivery of orders;
- - for the administration of the Site;
- - for maintaining, customizing and improving the Site and the services provided through it;
- - for the transmission of commercial marketing communications, under the conditions and limits provided by law;
- - when the disclosure of personal data is provided by law.
Transfer of personal data
Personal data provided to the website owner will not be transferred outside the E.U.
Sirthe benefits from which you benefit
Under the conditions provided by the legislation on the processing of personal data, as data subjects, you benefit from the following rights:
- - the right to information, respectively the right to receive details regarding the processing activities carried out by the website owner, according to what is described in this document;
- - the right of access to data, respectively the right to obtain confirmation regarding the processing of personal data, as well as details regarding the processing activities such as the way in which the data are processed, the purpose for which the processing is done, the recipients or the categories of data recipients, etc;
- - the right to rectification, respectively the right to obtain the correction, without justified delay, by the website owner of inaccurate/unjustified personal data, as well as the completion of incomplete data; The rectification/completion will be communicated to each recipient to whom the data were sent, unless this proves impossible or involves disproportionate efforts.
- - the right to delete data, without undue delay, ("the right to be forgotten"), if one of the following reasons applies:
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- they are no longer necessary to fulfill the purposes for which they were collected or processed;
- if consent is withdrawn and there is no other legal basis for processing;
- if the data subject objects to the processing and there are no legitimate reasons to prevail;
- if the personal data must be deleted to comply with a legal obligation;
- personal data were collected in connection with the provision of information society services according to Union law or internal law under which the operator is subject.
It is possible that, following the data deletion request, the website owner will anonymize these data (thus depriving them of their personal character) and continue processing them for statistical purposes under these conditions;
- - the right to restriction of processing insofar as:
- - the person contests the accuracy of the data, for a period that allows us to verify the correctness of the data;
- - the processing is illegal, and the data subject opposes the deletion of personal data, requesting instead the restriction of their use;
- - the operator no longer needs the personal data for the purpose of processing, but the data subject requests them for establishing, exercising or defending a right in court; or
- - the data subject has objected to the processing (other than those for direct marketing), for the time interval in which it is checked whether the legitimate rights of the operator prevail over those of the data subject.
- - the right to data portability, i.e. the right to receive personal data in a structured way, commonly used and in an easy-to-read format, as well as the right to have this data transmitted by the website owner to another data operator, to the extent that the conditions provided for by law are met;
- - the right to opposition – regarding processing activities can be exercised by sending a request as indicated below;
- - at any time, for reasons related to the particular situation in which the data subject finds himself, that the data concerning him be processed on the basis of the legitimate interest of the website owner or on the basis of the public interest, with the exception of cases where the website owner can demonstrate that it has legitimate and compelling reasons that justify the processing and that prevail over the interests, rights and freedoms of the persons concerned or that the purpose is to establish, exercise or defend a right in court;
- - at any time, free of charge and without any justification, that the data concerning her be processed for direct marketing purposes.
- - the right not to be subject to an automatic individual decision, respectively the right not to be the subject of a decision taken solely on the basis of automatic processing activities, including the creation of profiles, which produce legal effects which concern the data subject or similarly affect him to a significant extent;
- - the right to address the National Supervisory Authority for the Processing of Personal Data or the competent courts, to the extent you consider necessary.
10. Internet Cookies
What are cookies?
A cookie is a file that is saved on your computer when you visit a website.
This file allows you to remember your settings and preferences when you visit our website again, in order to offer you a better online experience.
Cookies are used by web servers to be able to differentiate users and to be able to react according to their actions within a session consisting of several separate transactions. They were invented in order to be able to implement a virtual shopping cart: usually, the user first authenticates (login), then navigates the site, adds or removes objects from the cart at will, then displays the contents of the cart, asks to calculate the final price , decides to order (or still gives up), and finally closes the session (logout).
Cookies are also used to track a user's activity on a website. Tracking within a site is done for the purpose of obtaining usage statistics. Especially during the advertising campaigns, the activity of the users within the site is followed in order to find out more precisely their interests, thus being able to decide which advertisements to send at a certain time to a certain user.
Purposes and grounds of processing
If you are a user of the Site, pentrubar.ro processes your data obtained through "cookies", as follows:
- - for the purpose of carrying out various analyses, reports on the way the Site functions, creating profiles of consumer preferences, mainly in order to improve the experience offered on the Site.
Reasons: The processing of your data for this purpose is based on the legitimate interest of VIP HORECA SRL to permanently improve the customer experience on the Site. Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will have no negative consequences for you.
Disclosure of information obtained as a result of cookie activities
In order to fulfill the processing purposes, the Site owner discloses your data to partners, third parties or entities that support the site owner in carrying out the activity through the Site (for example, social media companies, search engines on internet or to central/local public authorities), in the following examples listed:<
- - for the administration of the Site;
- - for maintaining, customizing and improving the Site and the services provided through it;
- - for performing data analysis, testing and research, monitoring usage and activity trends, developing security features and user authentication;
How can I change my cookie settings?
You can change your cookie settings at any time (for example, to be alerted when cookies are sent to your computer). If you do this, please keep in mind that you may not be able to register on our site or use other functions that require registration or collection of information. You can delete all cookies from your computer. or you can set your browser to block their placement. In this case, you will have to manually set some preferences when you visit certain pages. Any changes to your cookie settings will be saved until you decide to make additional changes, in case you change your mind.
Deletion of Cookies
In general, an application used to access web pages allows cookies to be saved on the terminal by default. These settings can be changed so that the automatic administration of Cookies is blocked by the web browser or the user is informed every time Cookies are sent to the terminal. Detailed information about the possibilities and ways of managing Cookies can be found in the settings area of the application (web browser). Limiting the use of Cookies may affect certain functionalities of the web page.
If you still do not agree with the use of cookies but want to continue using the site, follow the instructions below to disable or delete cookie data depending on the browser used:
Deactivate/delete cookies in Mozilla Firefox
Deactivate/delete cookie in Internet Explorer
Deactivate/delete cookies in Google Chrome
Deactivate/delete cookies in Safari
For any additional questions about how personal data is processed and to exercise your rights mentioned above, please contact the email address on the contact page.
The collected data is used for the stated purposes only by the website owner and is not transferred to third parties except under the conditions mentioned above.
If you have any concerns regarding the use of your data on this site, please write to us at the email address mentioned on the contact page.